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  • Club Orders

    How can I make changes to my club order?
    – Method 1: Login to your online account!

    • From your dashboard, click to the Club Shipment Tab at the top of your screen
    • Click the “Edit Wines” button and a full list of available wines to choose from will appear
    • There is a minimum number of items that must be in the cart (3 for Premier Cru, 6 for Grand Cru, or 12 for Monopole). Add whatever wines you would like, then remove any wines you do not want.
    • Please note that the order will still process and charge your card on the assigned date, so you will not get an email receipt immediately upon making changes. The order is essentially a “Cart”, and you can continue making changes up until the deadline. Review the email communications for the deadline date and time.

    – Method 2: Email wineclub@melvillewinery.com with your requested changes. For security purposes, please do not email credit card information.

    – Method 3: Call the Estate Winery at 805-735-7030

    How do I reset my password?
    Click the “forget your password” link from the login page, then create a new password.

    How do I change the credit card on file?

    • Login to your account and navigate to the Club Memberships tab on your dashboard
    • In the “Payment Method” box, click “Change”
    • From here you can select to add a new card, or edit an existing card
    • Click “Update Membership” once complete

    How do I change the shipping address for a shipment?

    • Login to your account and navigate to the Club Memberships tab on your dashboard
    • In the “Shipping Address” box, click “Change”.
    • From the popup window, you can either add a new address, or edit an existing one
    • Click “Update Membership” once complete

    How do I change the shipping address for this and all future shipments?

    • Login to your account and from your dashboard click into “Addresses”
    • After adding or editing an address, check the box that says “Make my default address” to use that address as your default club shipments. A ‘Shipping address for Premier/Grand/Monopole’ note will appear in the window of the address that is set for club orders.

    How do I change from Pickup to Ship or vice versa?

    • Login to your account and navigate to the Club Memberships tab on your dashboard
    • In the box labeled either “Pickup Location” or “Shipping Address” click the “change” link. From here you can change the pickup location, or change to have your wine shipped, or change your address that it is shipping to.